At Raden138, responsible gambling is more than a slogan — it is our genuine commitment to every user in Malaysia. We provide control tools, guidance, and support to keep your gaming experience enjoyable, safe, and in your hands.
Responsible gambling means enjoying betting activities — whether slots, Live Casino, roulette, or Sports Betting such as Malaysia Super League or EPL football — purely as entertainment, not as a source of income or a way to solve financial problems.
Raden138 believes that every user deserves to play in a safe, transparent, and fair environment. That is why we invest in real responsible gambling tools and programs — not just to meet legal requirements, but because we genuinely care about our users' wellbeing.
The key to responsible gambling is controls. Set your limits, know when to stop, and never play with money you cannot afford to lose. The platform Raden138 provides a range of free responsible gaming tools that you can activate at any time to help you stay in full control.
Gambling should be a form of entertainment, not an escape from life's pressures. If you find yourself playing longer than planned, dipping into money set aside for daily needs, or feeling anxious when you're not playing, these are warning signs you should take seriously. Raden138 ready to help.
Raden138 provides six free control tools that you can activate directly from your account
Set the maximum amount you can deposit per day or per week. Once the limit is reached, the system will block any further deposits until the limit period resets. Limits can be reduced immediately, but increases require a 7-day waiting period.
Set how long you want to stay in a single gaming session. As your time limit approaches, the system will send you a reminder. Once the limit is reached, your session will be automatically ended to give you a break.
Set the maximum amount you are willing to lose in a day, week, or month. Once the loss limit is reached, your account will be automatically blocked from placing any further bets until the limit resets.
If you feel like you need a break, use the cool-off feature to block your account for 24 hours, 3 days, 7 days, or 30 days. During this period, you will not be able to log in or place any bets.
For long-term protection, you can apply for self-exclusion for 6 months, 1 year, or permanently. Once self-exclusion is activated, Raden138 will not allow you to re-register or play for the duration of the selected period.
Activate notifications that will alert you to the amount spent, your play time, and any unusual betting patterns. These reminders are sent directly via email or in-platform notifications.
It only takes a few minutes — all tools can be activated directly from your account without needing to contact support.
Go to login page and enter your account details. Make sure your internet connection is stable before you begin.
Click the profile icon at the top right corner, then select "Account Settings" from the dropdown menu that appears.
In the settings page, look for the tab labelled "Responsible Gambling" or "Game Controls" and click to open it.
Choose the control tools you want — deposit limit, time limit, loss limit, or self-exclusion — enter the appropriate values, and confirm your selection.
Reduced limits take effect immediately. Self-exclusion and increased limits are subject to a waiting period to ensure decisions are made thoughtfully.
Recognise the early signs before things get serious. Being honest with yourself is the first step.
Gambling with money that should be used for bills, food, or your family's daily needs.
Borrowing money from family or friends solely for the purpose of gambling.
Feeling restless, anxious, or irritable when you are unable to play.
Continuing to play even after losses have exceeded your own preset limit.
Hiding gambling activity from a partner, parents, or close friends.
Using gambling as an escape from work stress, family problems, or depression.
Constantly thinking about gambling — planning the next session or how to get money to play.
Repeatedly trying to cut back or stop gambling but being unable to do so.
If you identify three or more of the above signs in yourself, we encourage you to reach out to our support team Raden138 immediately at support@raden138.my or by activating self-exclusion from your account.
Answer these short questions honestly to assess your own risk level
Have you ever played longer or spent more than you originally planned?
Have you ever gambled to try to win back money you had lost (chasing losses)?
Have you ever lied to a family member or friend about how much time or money you have spent gambling?
Has gambling ever left you feeling stressed, guilty, or unhappy after a session?
Have you ever gambled with money that was meant for important expenses such as rent, utility bills, or family needs?
Select your answer below to see your assessment
Practical guidance from the Raden138 team for a safer and more enjoyable gambling experience
Before opening any game — whether slots, roulette, or EPL Sports Betting — set the maximum amount you are willing to lose. Deposit only via Touch 'n Go eWallet, GrabPay, DuitNow, or FPX using a pre-planned amount.
Use a separate account or dedicated e-wallet for gambling so you can easily track your spending.
Time passes very quickly when playing Live Casino or slots. Set a phone alarm or use the time limit feature in your account Raden138 to remind yourself when it's time to stop and take a break.
Take a break of at least 15 minutes every hour and avoid playing for more than 2 consecutive hours.
Avoid playing when you are angry, sad, stressed, or under the influence of alcohol. An unstable emotional state can lead to poor betting decisions and a greater risk of losses.
Ask yourself — "Am I playing for fun or to escape my problems?"
Losses are part of the game. Never try to "chase" your losses by placing bigger bets — this is the most common trap that leads to serious gambling problems among players.
Set a strict loss limit and stop once it's reached, no exceptions.
Tell someone you trust — a family member or close friend — about your gambling habits. Having someone who can check in on you regularly is one of the most effective ways to stay accountable.
If you feel embarrassed to tell someone about your gambling, that in itself is a sign you should take a closer look at your habits.
Review your betting history regularly within your account Raden138. Seeing real data on how much you've spent and won or lost helps you make more rational decisions.
Do a monthly review and compare it against the budget you set at the start of the month.
Register today and enjoy slots, Live Casino, roulette, and Sports Betting with comprehensive responsible gambling protections built in. You stay in full control.
18+ Only · Gamble Responsibly · Free Control Tools