Raden138 is committed to protecting the privacy and security of your personal data. This Privacy Policy clearly sets out what information we collect, how we use it, and your rights as a user of our platform.
Six core principles that guide how Raden138 manages users' personal data
All data transmitted between your device and Raden138's servers is encrypted using 256-bit SSL/TLS protocol — the same standard used by Malaysian banking institutions.
Raden138 has never sold, and will never sell, users' personal data to any third party for marketing or commercial purposes without your explicit consent.
Your data is used solely for clearly stated purposes — account management, transaction processing, fraud prevention, and service improvement.
Raden138 fully complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all aspects of user data collection, storage, and processing.
We are transparent about what we collect and why. There is no hidden data collection or use of your information beyond the stated scope.
You have the right to access, correct, delete, and manage your personal data at any time through your account settings or by contacting our team.
This Privacy Policy explains how Raden138 collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). By using our platform, you agree to the practices described in this document.
Welcome to the Privacy Policy Raden138. We take your privacy seriously and are committed to protecting the personal information you share with us when using our online Sports Betting and live casino platform.
This Privacy Policy applies to all users of the platform Raden138, including website visitors, registered members, and all individuals who interact with our services in any capacity. This covers all data collected through our website, mobile application (where applicable), and our communication channels.
If you do not agree with this Privacy Policy, you are advised not to use the platform Raden138. Your continued use constitutes your acceptance of this policy.
Raden138 collect your personal information through various means — directly when you register or use the platform, and automatically through standard tracking technologies.
| Data Category | Sample Information | Requirements |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad number | Mandatory (KYC) |
| Contact Information | Email address, phone number, mailing address | Mandatory |
| Financial Data | Bank account numbers, transaction records, deposit/withdrawal history | Mandatory |
| Technical Data | IP address, browser type, operating system, device ID | Automatic |
| Usage Data | Game history, betting records, active session times, game preferences | Automatic |
| Communications | Customer support correspondence, complaints, and feedback | Where applicable |
We not collect sensitive information such as biometric data, medical records, or political affiliations unless required by applicable law.
The data we collect is used solely for lawful and clearly stated purposes. Raden138 uses your personal data for the following purposes:
You can opt out of receiving marketing emails or messages at any time by updating your communication preferences in your account settings or by contacting our support team Raden138. However, important transactional notifications such as deposit and withdrawal confirmations cannot be opted out of, as they form part of our core service.
Raden138 does not sell, rent, or disclose your personal data to third parties for their own marketing purposes. However, there are certain circumstances where we may share your information with trusted parties:
All third parties that work with Raden138 are required to comply with data protection standards as stringent as our own and are not permitted to use your data for any purpose beyond the agreed scope.
In some cases, your data may be processed or stored on servers located outside Malaysia. When this occurs, Raden138 ensuring that adequate data protection standards are in place through binding contractual agreements, in line with Malaysia's PDPA requirements.
Protecting your personal data is our foremost priority Raden138. We employ multiple layers of technical and organisational security to ensure your information remains protected at all times:
While we take all reasonable precautions, no security system can be guaranteed 100% secure. In the event of a data breach affecting users, Raden138 will notify affected users and the relevant authorities within the timeframe required by law.
Raden138 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the platform. Raden138.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Raden138:
You have the right to request a copy of the personal data we hold about you at any time.
You may request the correction of any inaccurate or incomplete data held in our records.
Under certain circumstances, you may request the deletion of your personal data from our systems.
You may object to the processing of your data for direct marketing purposes at any time.
You have the right to receive your data in a machine-readable format for transfer to another service.
You may request a restriction on the processing of your data under certain circumstances while we review your request.
To exercise any of the above rights, please contact us by email at support@raden138.my. We will respond within 14 business days of receiving your request.
Raden138 retain your personal data for as long as necessary to fulfil the purposes stated in this Privacy Policy or as required by applicable Malaysian law.
Once the retention period has ended, your data will be securely deleted or anonymised so that it can no longer be linked to your identity.
Platform Raden138 is intended solely for individuals aged 18 years and above. We do not intentionally collect, process, or store personal data of children or individuals under the age of 18.
If we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account.
If you believe that your child or a minor has registered on the platform Raden138, please contact us immediately at support@raden138.my. We will respond within 24 hours.
Raden138 reserve the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. Any significant changes will be communicated to you via:
We encourage you to review this Privacy Policy page periodically. Your continued use of the platform Raden138 after any changes take effect will be considered your acceptance of the latest version of this policy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way Raden138 handles your personal data, please contact us through the following channels:
You also have the right to lodge a complaint with the Malaysian Communications and Multimedia Commission (MCMC) or the relevant data protection authority if you believe your privacy rights have been violated.
Raden138 is committed to safe and responsible gaming. This platform is strictly for users aged 18 and above. If you need help with problem gambling, please visit our Responsible Gaming page for support and available assistance resources.
We protect your privacy with the same commitment we bring to platform security. Register a free account today and enjoy the best Live Casino, slots, and Sports Betting experience — backed by internationally compliant data protection.
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